Customer Support
We stand behind every product we make. If you run into an issue, have a question, or just want to share feedback, our support team is here to help. As a small, founder-led company, you'll hear back from the people who actually build the software.
For the fastest response, email us directly at the address below. We typically respond within one business day.
App-specific help
Having trouble with Alive! Music Stand or Livestream Monitor? Email us with your device model, operating system version, and a short description of the issue, and we'll get you sorted.
Feature requests
We love hearing how we can make our apps better. If there's something you'd like to see, send it our way — much of what we build comes straight from customer suggestions.